Reliability Factors of Flight Specialists Under Conditions of Uncertainty of Their Professional Activities | South-Russian Journal of Social Sciences
Reliability Factors of Flight Specialists Under Conditions of Uncertainty of Their Professional Activities
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https://doi.org/10.31429/26190567-23-4-45-55
https://doi.org/10.31429/26190567-23-4-45-55

How to Cite Array

Aldasheva A.A., Runets O.V. (2022) Reliability Factors of Flight Specialists Under Conditions of Uncertainty of Their Professional Activities. South-Russian Journal of Social Sciences, 23 (4), pp. 45-55. DOI: 10.31429/26190567-23-4-45-55 (In Russian)
Submission Date 2022-11-16
Accepted Date 2022-12-20
Published Date 2023-03-31

Copyright (c) 2023 Айгуль Абдулхаевна Алдашева, Оксана Владимировна Рунец

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This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Relevance for professional safety is substantiated in this paper. Individual personality characteristics to ensure the reliability of a specialist are highlighted. The analysis of basic operational standards for flight specialists is carried out. On the basis of this theoretical analysis the goal of the research is substantiated: it is the identification of reliability factors of flight specialists in conditions of ambiguity. A total of 83 flight specialists (mean age m = 36.9±7.82 years) participated in the study. To achieve the goal, semi-structured interviews with the question intended to explore the attitude regarding an occupational uncertainty situation, as well as personal questionnaires, were applied. To process the results, the following methods were used: content analysis, statistical processing (frequency, comparative, and correlation analyses) involving a statistical package. As a result, three types of attitude to uncertainty were identified through content analysis. Besides, individual personality profiles of the selected types were described. The results obtained made it possible to draw the following conclusions. A psychological profile of the specialists, for whom situational uncertainty has an emotional impact, makes it possible to regard this type of response as a state of “emotional tension,” which contributes to the risk of reduced performance and poses a problem of reliability. Respondents who emphasize the quality of information as an uncertainty criterion are oriented toward their own perception of events and their independent decision-­making, which can encourage high-risk behavior when a situation demands them to follow the algorithms of their activity, thus lowering reliability level. Professionals who associate uncertainty with their knowledge, competencies, skills and experience, use activity algorithms while making decisions, and are characterized in their professional activities by three basic behavior strategies: on oneself, on another person as well as on the case, thus ensuring faultless and error-free work, which improves reliability under uncertainty conditions.

Keywords

reliability, uncertainty, safety, flight specialists, trust

Acknowledgements

The study was carried out with the financial support of the Ministry of Science and Higher Education of the Russian Federation within the state task No. 0138–2022–0010 “Regulation of professional interaction in the context of organizational and technological challenges”.

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